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Strategic Matter

Strategic Matter Privacy Policy

Effective: September 22, 2025

Who we are

Strategic Matter, LLC (“we,” “our,” or “us”) provides consulting services to organizations across the U.S.
Business address: 109 Riverwood Drive, Franklin, TN 37069.
Contact: .

What information we collect

We collect personal information when you:

  • Fill out a form on our site (name, email, phone, company, etc.).

  • Communicate with us by phone, email, SMS, or in person.

  • Provide billing information to pay for services.

We do not collect sensitive information such as health, financial accounts, or religious affiliation.

How we use your information

We use your information to:

  • Deliver consulting services you’ve requested.

  • Communicate with you by phone, email, or SMS.

  • Send you updates, event invitations, or resources.

  • Improve our website and marketing through analytics.

SMS communication

  • We may contact you by SMS if you provide your phone number.

  • Messages may include scheduling, updates, or client communications.

  • You may also receive occasional outreach if you are a prospect.

  • You can opt out at any time by replying STOP.

  • Standard messaging/data rates may apply.

Cookies and tracking

We use cookies and similar technologies to improve our site and marketing. This includes:

  • Google Analytics

  • Microsoft Clarity

  • Facebook Pixel

  • Zoho SalesIQ

You’ll see a cookie banner when you visit our site, giving you the option to accept or manage cookies.

Sharing your information

We store information in trusted third-party systems (such as email, invoicing, and cloud services).
We do not sell or share your information with advertisers or unrelated third parties.

How long we keep data

We keep client and prospect data indefinitely unless you ask us to delete it. We’ll delete data that is no longer needed for services or recordkeeping.

Your rights

You can:

  • Request a copy of your data.

  • Ask us to correct or delete your data.

  • Opt out of SMS, email, or cookies.

Contact to make a request.

Security

We use reasonable measures such as secure cloud storage and encryption to protect your data, though no system is 100% secure.

Governing law

This policy is governed by the laws of Tennessee, U.S.A.